Short and sweet one today, but I have run into this a few times and it tends to evade me for far longer than it should each time. This time it happened to me.
Occasionally a headset, be it bluetooth or wired, will work seemingly flawlessly for a few hours, but at some point will stop working on one or more applications. In my case, a brand new bluetooth headset worked in Teams in the morning, but by the afternoon, I couldn’t hear anything. Windows sounds still played fine, and my music streaming was loud and clear, but Teams just wasn’t giving me anything!
After replacing, rebooting, resetting, reconnecting, and fighting with it over a few days, I finally found the setting that was buried in the back of my head that I couldn’t find for the life of me. Steps below:
- Open the original control panel
- Select to view by “small icons”
- Open the “sound” option
- Locate your headset in the list of playback options and select it
- Click “properties”
- Go to the advanced tab
- Uncheck “Allow applications to take exclusive control of this device”
- if issues persist, repeat and uncheck “enable audio enhancements”
That’s it. Other than reinstall, reconnecting, rebooting, resetting. That’s the trick that has worked for me in this situation. Good luck out there!
thegiamarie 